Purplle Reviews
Purplle Customer Reviews (14)
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Purplle Customer’s Q&A
Purplle Features and Benefits
Purplle.com is an Indian e-commerce platform specializing in beauty and personal care products. Here are some of its key features and benefits:
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Wide Range of Products: Purplle offers over 30,000 products from more than 650 brands, including popular ones like Lakme, Maybelline, L’Oreal, and Neutrogena. It also has its own private label, Good Vibes, which offers a range of affordable and high-quality beauty products.
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Marketplace Model: Purplle operates on a marketplace model, partnering with various sellers and brands to offer a wide range of products to its customers.
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Affordability and Accessibility: Purplle focuses on affordability and accessibility, offering a wide range of products at competitive prices. It offers free shipping on orders over Rs. 699 and has a flexible return policy that allows customers to return products within 7 days of delivery.
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Personalized Shopping Experience: Purplle aims to take the shopping experience to a different level by enabling consumers to have a personalized shopping experience taking skin and hair type into account.
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Customer Service: Purplle has a brilliant customer service department that can be accessed via their customer care number.
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Offline Stores: In addition to its e-commerce platform, Purplle also operates over 10 offline stores across India, including in cities like Mumbai, Pune, and Bangalore.
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Mobile App: Purplle has a mobile app, which has been downloaded over 10 million times on the Google Play Store.
These features make Purplle a popular destination for consumers looking to buy beauty and personal care products online.
Purplle Pricing
Purplle.com is an online shopping website for beauty products in India. It's known for featuring exclusive affordable makeup brands which aren’t available elsewhere like NY-Bae, I-Amsterdam, Stay Quirky to name a few.
The website has a user-friendly and easily accessible portal, both the website as well as a mobile app. They have categorized everything perfectly. You can shop by categories, brand-wise, and you also have offers and newly launched sections.
Once you choose a category, it is easier to sort by price, relevance, rating, discount and you can even use filters to narrow down your search by various other categories.
The other unique aspect of Purplle is its Beauty Assistant Feature which helps you choose your products wisely. It’s like you have a virtual assistant who helps you to choose products based on few questionnaires.
Purplle has various payment options including Card Payments, Net Banking, Wallet Cards, and Cash on Delivery. Just like Nykaa.com, they provide free shipping for orders above Rs.500 and impose no hidden tax or charges.
Please note that the prices of products can vary based on the brand, type of product, and ongoing offers or discounts. It's always a good idea to check the website for the most accurate and up-to-date pricing information.
Payment Method
Purplle.com offers multiple methods to make payments for your order:
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Credit Card & Debit Card: Accepts all VISA, MasterCard, Rupay, and American Express cards. Only Indian cards are supported, not International. Customers will need to key in their 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow. All Credit/Debit card details remain confidential and private.
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Net Banking: Accepts payment through Internet Banking for over 30 banks.
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E-Gift Voucher: Can be used for making payments.
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Cash on Delivery (COD): An alternate method of purchasing from Purplle, other than Online (By Credit/Debit card and Netbanking). In the COD payment terms or COD service, you pay at the time of the actual delivery, rather than paying in advance. Please note that it's strictly a cash-only payment method; e-Gift Vouchers or Store Credit cannot be used for COD orders. You will be charged an additional amount of Rs. 25, if you avail the cash on delivery payment option.
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Wallet options: Includes Paytm, Mobikwik, Ola Money Postpaid.
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UPI: Includes BHIM UPI, Paytm UPI & Google Pay.
Remember, all Credit/Debit card details remain confidential and private. Purplle and its trusted payment gateways use SSL encryption technology to protect your card information.
Purplle FAQs
Purplle Alternatives
Here are some alternatives to Purplle.com:
- Nykaa.com: An online beauty and wellness destination. It offers beauty and wellness products for men and women at best prices.
- Tirabeauty.com: Another platform for beauty and cosmetic products.
- Beminimalist.co: This site offers a range of skincare and haircare products.
- Nykaaman.com: A platform specifically for men's grooming, hair & skin care products.
- Maccaron.in: This site specializes in Korean skin care products & cosmetics.
- Dotandkey.com: Offers natural & clinically proven skincare solutions.
These sites offer a variety of beauty and cosmetic products similar to Purplle.com. Remember to always check the authenticity of the products before purchasing. Happy shopping!
How To Open A Purplle Account?
To open an account on Purplle.com, follow these steps:
- Visit the Purplle.com website or download the mobile app.
- Click on 'Profile' on the bottom right if using a mobile device, or look for the option to register on the top right if using a computer.
- Provide your name, email address, and a password of your choice to complete the registration.
It's that simple to sign up for a Purplle account. Remember, having an account is necessary to place an order on Purplle. Enjoy shopping!
Purplle Return Policy?
The return policy of Purplle.com is as follows:
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Order cancellation: An order can be cancelled unless it is Out for Delivery. To cancel an order with multiple shipments, ensure none of the shipments have been delivered.
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Returns policy: Unfortunately, the return policy doesn't cover Not as expected cases/Like or Dislike. However, if there is an issue with the product received, a return request can be raised from the Website/App or contact the Customer Support team within 15 days of receiving the order. Products are not accepted for return due to allergic reactions.
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Return goods: To return goods, get in touch with the customer support team and they will guide through the returns process. The process will depend on the location and the category of the goods to be returned.
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Refund policy: Refunds are processed in a maximum of 7 days from the date on which Purplle receives returned goods. A refund cheque will then be sent. The cheque will be made in favour of the “billing name” used when placing the order.
Please note that this information is subject to change and it's always a good idea to check the latest return policy on the website.